Frequently Asked Questions
Everything you need to know about shopping at Showpo.
How long does shipping take and can I track my order?
Standard shipping typically takes 3-7 business days, while Express shipping takes 1-3 business days. Once your order is dispatched, you will receive a confirmation email with a unique tracking link to follow your fashion haul's journey.
What is your return policy for items that don't fit?
We offer a 30-day return policy from the date of delivery. Items must be in their original condition, unworn, and with tags attached. You can choose between a full refund to your original payment method or 110% store credit.
Do you offer 'Buy Now, Pay Later' options?
Yes, we support several flexible payment methods including Afterpay, Klarna, and Zip Pay, allowing you to style now and pay in interest-free installments.
How do I know which size to choose?
Each product page features a detailed size guide and 'Fit Assistant.' We also include the model's measurements and the size they are wearing to help you find your perfect fit.
Can I make changes to my order after it has been placed?
Because we aim to get your orders out as quickly as possible, we have a very short window for changes. Please contact our Customer Care team via Live Chat immediately if you need to update your shipping address or cancel an item.
Do you ship internationally?
Absolutely! Showpo ships to over 80 countries worldwide. International shipping times and costs vary depending on your location and will be calculated at checkout.